The GDPR – which replaces the Data Protection Directive in effect since  – applies to any organization dealing with customers residing in the EU and will go into effect in May.

The main goals o...

It’s easier than you think

Natural Language Processing is the way in which computer software gets to grips with human conversation and analyses the meaning of sentences. Until recently, deploying NLP in a chat...

SnatchBot is delighted to offer Chatbase analytics to its users. And because this is a powerful resource and simple to use (no coding required), really, we would urge everyone to integrate it to their bots.  Chatbase is a service for more easily analyzing and optimizing bots. It works with any platform or type of bot, voice or text, and is free to...

It’s easy with SnatchBot, the best chatbot platform

If you don’t yet have a chatbot on Messenger, you really should. And you could have one in a matter of minutes. Creating and launching chatbots is no l...

If you need to handle financial transactions for any reason, then you should let your chatbot do the administrative work. Not only because this saves you or your staff time, but because you’re making it much easier for the user. Instead of having to navigate a website or phone you, the user can make payments while staying in the channel of their c...