How Mental Health Chatbots Are Helping Us Cope With Coronavirus   While much of the focus around chatbots is in the customer service role, they also play a key part in helping people maintain their wellbeing, producing a positive outlook and engaging in other aspects of our health. During lockdown, the ability to talk to anyone, even a mental health chatbot about our troubles has proven to be a...

SnatchBot races ahead of all other Chatbot Platforms   When you want a quick comparison of chatbot platforms, there’s a major problem, which is that almost all the articles that are easily available via web searches are paid for. Here at SnatchBot we get solicited almost weekly from online magazines and blogs, inviting us to pay for a place in their rankings with the cost for this varying accor...

Business Leaders Seek High-Impact IT Value and Features Post-COVID   Across the world, the business landscape has changed dramatically. For companies getting back on their feet, high-impact value and practical features in the products and services they purchase are essential considerations for leaders over the usual strategic approach that vendors, service providers and buyers have taken for gr...

How to implement easy spreadsheet automation with your chatbot   SnatchBot's spreadsheet feature allows you to easily export chatbot data to a spreadsheet hosted on Google Sheets platform, or retrieve the data from a specific sheet row. This feature can be used in hundreds of use cases, whenever you need to save the chatbot generated data outside of the bot, including:   Loyalty campaigns; Lead...

How Legal Chatbots Will Automate Lawyer Services in the Future   Chatbots are revolutionizing almost every industry, and they can now provide AI legal services as well. People can chat with a lawyer online for free now, initiating an online legal chat with a virtual legal assistant to quickly get all the help they need. But will lawyers be automated because of legal chatbots? Far from it. A so-...

SnatchBot creates a chatbot to help with information flow about coronavirus (COVID-19)   Overwhelming response to the chatbot   One consequence of the world pandemic taking place with the spread of COVID-19 is a massive desire among millions of people for reliable, up-to-date information. And in the world we live in, not everyone wants to browse websites to get that information. Rather, they us...

How to design chatbot conversations to wow customers!   When it comes to building a chatbot there are many ways and inputs on how a business can think about and design the conversation, but taking a customer-centric approach is key for successful chatbot conversations, along with a strong design. The hype and interest of chatbots can see many teams and designers carried away with the excitement...