Our Dedication to Data Protection & GDPR Compliance

SnatchBot has always been fully committed to the safety and security of our users’ personal information, and now we are equally dedicated to being compliant with forthcoming regulations of data protection.

Traditionally, education is a bit slower to adopt new technology, but teachers and administrators that recognize the value of chatbots will find a cost-effective, simple way to engage more students and streamline processes.

Our Dedication to Data Protection & GDPR Compliance

SnatchBot has always been fully committed to the safety and security of our users’ personal information, and now we are equally dedicated to being compliant with forthcoming regulations of data protection.

Traditionally, education is a bit slower to adopt new technology, but teachers and administrators that recognize the value of chatbots will find a cost-effective, simple way to engage more students and streamline processes.

Overview

The enactment of the GDPR is motivating business from around the world to reassess the ways in which they are handling personal information. The regulations involve new levels of responsibility and accountability for any enterprise that collects, stores, or processes personal data of EU citizens—even those outside the European Union. GDPR compliance is mandatory, and will require each and every company to demonstrate complete transparency and honesty in operational and technological dealings with personal data of EU citizens. The purposes of data collection must be stated clearly, and the consent of a user, in no uncertain terms, is necessary.

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Benefits of GDPR

empower

Empower

Strengthen individual’s rights to protection of their data

secure

Secure

Keep pace with technology, and enhance protection against unwarranted use of personal data

unify

Unify

Harmonize data protection laws inside and outside the European Union

The steps that must be taken to become (and remain) GDPR compliant include security obligations, enacting impact studies, appointing a data protection officer, and ensuring privacy by design, to name a few. Enterprises that do not meet compliance requirements by the enforcement date in May 2018 can be subject to heavy penalties. Since its inception, SnatchBot has considered the protection of our users’ data our utmost priority. As such, we are fully committed to comply not only with the GDPR, but with all global standards, as the reach of our user base spans around the world.

GDPR at SnatchBot Messenger Skype Slack Viber Twilio Wechat API
GDPR at SnatchBot

GDPR at SnatchBot

Since its inception, SnatchBot has considered the protection of our users’ data our utmost priority. As such, we are fully committed to comply not only with the GDPR, but with all global standards, as the reach of our user base spans around the world.

DEFINING THE GDPR

Ensuring compliance with the GDPR can be outlined in four steps:

Handing of Personal Data

Identification of personal data

Systems in which personal information is collected and stored are identified, and an inventory of those systems is created.

Handing of Personal Data

Evaluation of all data-handing mechanisms

The methods by which personal data is collected, stored, and processed are assessed, and a study is performed to evaluate the potential privacy impact of handing sensitive information.

Handing of Personal Data

Introduction of new policies and protocols

Based on the results of the impact study, implement new procedures to limit the collection and usage of personal data, provide clear opt-out options for users, and controls to detect, prevent, and report data breach.

Handing of Personal Data

Maintain compliance

Keep all documentation regarding the processing of data current. Manage personal information from a central location, and respond/maintain actionable user requests regarding their personal data.

Our Commitment to GDPR

At SnatchBot, our ongoing commitment to privacy and security means that GDPR compliance is supported by our fundamental values of transparency, consistency, efficiency, and innovation. Through the continual improvement of regulations, along with our own best business practices, we ensure each and every user that their personal data is as safe and secure as we can provide, and that all regulatory mandates are fully met.

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