Advancements in the fields of NLP (natural language processing) and AI (artificial intelligence) have created hype in the business world that has seen many enterprises developing and implementing bots within messaging applications. Generally speaking, bot technology is still in its early stages, but already there have been several new and exciting developments that are showing the world just how viable bots can be.
Though the technology has been around for some time, bots became a huge tech trend in 2016. In the last year, mobile messaging platforms like Facebook Messenger have joined the bot mania, not only implementing bots but allowing for third-party integration as well.
With this surge in bot development and usage, a number of up-and-coming vendors have emerged that focus on the tools required to build and deploy the technology to numerous channels.
That’s our primary goal here at SnatchBot: supplying developers with the ability to easily build and deploy bots across channels. SnatchBot was born in 2015 with the intent to make bot-building easy for anyone. Based in the heart of the “Start-Up Nation,” Herzliya Pituach, SnatchBot believes in the power of chatbots to strengthen the connection to an audience, regardless of if it’s fans, readers, consumers, etc. We at SnatchBot are committed to making it as easy as possible to connect with those that matter most.
The SnatchBot platform provides the technology and tools to deploy bots for enterprise messaging apps, like Slack or Skype for Business, as well as OTT (over-the-top) messaging platforms, such as Kik, Facebook Messenger, and Telegram.
Typically, bot framework vendors’ service include databases for storing bots and data, hosting, and testing; SnatchBot provides all of those services to its clients, and we further seek to differentiate ourselves with advanced features like a visual editor component, machine-learning capabilities, and bot-building with minimal coding required.
Natural language processing: the “smart” in smart bots
We wouldn’t be able to provide a comprehensive idea of the emerging bot industry without mentioning NLP services. The main focus for this type of vendor is to develop machine-learning and natural language processing technologies for conversational user interfaces. In short, NLP puts the “smart” in “smart bot.” It refers to the development of contextual, real-time communications between people and bots.
SnatchBot is a specialist, providing messaging and voice APIs that allow enterprises and developers to embed such real-time, contextual communications into mobile applications and websites. Moreover, we offer real-time analytics that help grow your patrons and promote synergy. Analytical data allows you to track the growth of your chatbot, improve workflow, learn what your customers are talking about, and gain new insight into your audience. As such, SnatchBot is a rapidly emerging vendor, gaining market traction and growing revenue.
There’s no question of the relevance of bots today; they’ve become a component of every major messaging platform, in both the enterprise and consumer sides. As more emerging vendors like SnatchBot continue to develop innovative and interesting capabilities, bots will continue to have enormous potential to change not only the ways in which business and consumers communicate, but the way that people interact in general.