Building a chatbot can seem like a daunting task. This is especially true for those who (like me) lack coding knowledge. Thankfully, there are a number of free platforms such as Chatfuel, Microsoft Bot Framework, and my favourite, SnatchBot Platforms like this let you get up and running with a great chatbot in no time. In this article, I’ll be walking you through the basics of setting up a Facebook Messenger chatbot in the SnatchBot platform.
Ideally, if you’re reading this article, you already have an idea for a chatbot you want to build. If not, try to think of some sort of utility that could be solved with a chatbot. In this case, I’ll be showing you how to create a chatbot for a local small business. This chatbot will be connected to Facebook Messenger, answering frequently asked questions and providing basic information.
Let’s call it “Joe’s Gym”.