SnatchBot Blog
Enter the Chatbot: Is a Bot Right for your Business?
SnatchBot TeamSnatchBot Team, 03/10/2017
If you’ve held a text-based conversation with a business recently, chances are good you were actually conversing with a chatbot—and you may not have even realised it. Bots are no longer just for tech enterprises; these days, everyone from travel agencies to weather services to healthcare providers are employing bots. Not only are bots easier and less expensive to build tha...
5 Ways That Your Brand Can Benefit with a Chatbot
SnatchBot TeamSnatchBot Team, 02/10/2017
When people hear the term “chatbot,” they typically think of an automated text-based response program—and while they’re not wrong, this is a big underestimation of bots’ capabilities. As more and more businesses are deploying chatbots, they’re beginning to see them for what they really can be, which is a powerful marketing tool. The ways in which bo...
Using Bots to Improve the Insurance Relationship
SnatchBot TeamSnatchBot Team, 02/10/2017
Insurance providers are facing an array of challenges, not the least of which is customer retention. As consumers in the digital age grow more empowered with access to information, providers need to look in new, innovative directions to improve the relationship with policyholders. Today’s consumers expect similar levels of service from their providers as they do with other secto...
5 Developments in Consumer Relations to Watch for in 2017
SnatchBot TeamSnatchBot Team, 02/10/2017
If recent trends are any indication, this year is going to be a banner one in the evolution of business-consumer relations. The ways in which the two interact and communicate has been experiencing an overhaul; consumers now have a multitude of channels by which they can connect with brands and vice versa. Gone are the days of one-way communication. Today’s consumers require mutual, real-t...
Chatbot Use Case Examples in Business, Part 2
SnatchBot TeamSnatchBot Team, 02/10/2017
As you can tell from the title, this post is the second part of a two-part exploration of use cases, or the identification of entity-specific requirements—in this case, for the construction and deployment of a chatbot for your business. Chatbots are enjoying a surge in popularity as of late, but the question for many businesses is, will the return on investment be worthwhile? Furt...
Omni-Channel and Bots: The New Wave of e-Commerce
SnatchBot TeamSnatchBot Team, 02/10/2017
The New Wave of e-Commerce As technology advances, new innovations become ingrained into our daily lives. One needs only...
Humanizing Hospitality with Bots
SnatchBot TeamSnatchBot Team, 02/10/2017
Hospitality with Bots A digital transformation has been occurring that has created a multitude of possibilities for consumers and enterprises alike. Digitization has affected nearly every facet of how business is carried out, and those that are early adopters and have taken advantage of these new opp...
1 2 3 4 5 6 7 8 9 10