The Rise of Artificial Intelligence in Chatbots   AI is a world-changing, massively important technology for all kinds of uses. From fighting crime to helping save the planet, it is the great big hope for so many industries. As such, lots of tech brands want to highlight their AI prowess. Yet, not all AIs are created equal, so we take a look at the varieties of AI in use, and where it will driv...

How Businesses and Freelancers Can Make Money With Chatbots   Many businesses expect to save on capital expenditure using chatbots and AI services, but few are actively looking to make money with bots. As a new technology, there are plenty of opportunities to explore for both large and small businesses. Check out these pointers to see where chatbots could start earning their keep in your compan...

IT Support Chatbots and AI Ticketing - for Future Helpdesk Success   While most verticals adopt chatbots at varying pace, from the high-tempo of travel, banking and healthcare to the slower adoption among more traditional markets, IT drives bot and AI adoption both within its own market and across a wide range of services for other markets, as vendors seek differentiation and to add intelligenc...

How HR companies use recruitment chatbots Human resources are key to the running of any business, and the HR department is increasingly looking to technology to make recruitment a fair non-biased procedure, while using bots to help onboard new recruits and to automate many of the simple processes that all workers go through. Using bots and new technology allows HR to focus on driving the busine...

Chatbot demo - See What a Live Chat Conversation is Like If you are reading this simply because you want to know what a conversation with a chatbot is like, then press the button low down on the right-hand side of the page. That’s our demo chatbot, Snatchbot, and he’ll happily demonstrate the chatbot experience. If you are a chatbot builder, or interested in providing clients with chatbot optio...

Chatbots in Banking: The Benefits of Using AI Automation   Customers of any type of business expect help instantly and access to their services in a growing number of ways. Banks are turning to chatbots to help deal with massive volumes of customer interactions. Conversational banking frees up agents for more complex issues, while the move to app-based and web banking sees customers more used t...

Facebook Chatbots: A Guide and Introduction   Businesses are increasingly using bots to engage with their audiences and for good reason. This is more than just a tool for sending customers branded messages. It has serious customer support, marketing, and sales potential. Here, we’ll explore Facebook bots, and how you can use this tool to connect with your customers.   What is a Messenger Bot?  ...