SnatchBot Blog
Chatbot Use Case Examples in Business, Part 1
SnatchBot TeamSnatchBot Team, 02/10/2017
As the chatbot industry grows, more and more businesses are deploying bots to convert users to customers, drive sales, and improve the overall consumer experience. The question is not whether or not your business can benefit from a chatbot, but rather whether or not you should invest in the creation of one. Will the return on investment be worthwhile? Recent trends say yes, but the us...
Omni-Channel and Bots: The New Wave of e-Commerce
SnatchBot TeamSnatchBot Team, 02/10/2017
The New Wave of e-Commerce As technology advances, new innovations become ingrained in...
Humanizing Hospitality with Bots
SnatchBot TeamSnatchBot Team, 02/10/2017
Hospitality with Bots A digital transformation has been occurring that has created a multitude of possibilities for consumers and enterprises alike. Digitization has affected nearly every facet of how business is carried out, and those that are early adopters and have taken advantage of these new o...
Bot Banking: Revolutionizing Financial Strategies
SnatchBot TeamSnatchBot Team, 02/10/2017
Widespread usage of digital channels has brought about a significant change in many industries, particularly for financial institutions. Consumers are driving the way that interactions are handled, and they expect that banks will revolutionize their...
Bots are Transforming the Airline Experience
SnatchBot TeamSnatchBot Team, 02/10/2017
Airlines, unfortunately, are typically renowned for stories of poor customer service experiences. Miscommunications, delays, overbooking and other issues tend to plague the airline industry, and while many are vying to offer top-notch service, there...
Why Now is the Best Time to Develop a Chatbot for your Company
SnatchBot TeamSnatchBot Team, 02/10/2017
🔝Bots are the new Apps! Last year, 2016, saw an explosion in the popularity of chatbots, commonly just called bots. In a lot of ways, bots are the new apps, and while they may not seem to be as immediately practical as other blossoming technology, like 3D printing or virtual reality, they are gaining...
How to Choose the Right Chat Platform for your Enterprise
SnatchBot TeamSnatchBot Team, 02/10/2017
Despite the large number of chat platforms available today, only a handful are suitable as an enterprise communications platform. When we specify “enterprise” platform, we’re specifically referring to real-time collaboration programs for internal use, and not live-chat platforms a company would use to communicate with customers. To find the right platform for your or...
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